Clear terms for service payments.

Any applicable service fee, government charge, operator fee or third-party cost should be confirmed with our team before payment. Government and third-party charges may be non-refundable once submitted or incurred.

Where a refund is eligible, requests should be sent to contact@shukriya.net with the relevant reference and payment details. We will review the request against the agreed service scope and work already completed.

Visa refusal or delay by a competent authority does not automatically create a refund entitlement for completed documentation or assistance work. The final terms applicable to an engagement will be those confirmed in writing before service commencement.